Privacy Policy
At Kheloyaar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://khelo247online.com/], use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you register for an account, make a deposit, place a bet, contact customer support, or otherwise use our Service. The types of personal information we may collect include:
- Personal Identifiers: Name, email address, phone number, date of birth, and other similar contact data.
- Financial Information: Payment method details (e.g., bank account number, credit/debit card information), transaction history, and deposit/withdrawal records. Please note that we do not store full credit card details on our servers.
- Verification Information: Documents required for identity verification (e.g., government-issued ID, proof of address) to comply with regulatory requirements and prevent fraud.
- Communication Data: Records of your communications with us, including emails, chat transcripts, and phone calls.
- We may also automatically collect certain information when you access and use the Service, such as:
- Usage Data: Information about how you use the Service, including your betting patterns, game preferences, and interactions with our platform.
- Technical Data: IP address, browser type, operating system, device information, access times, and referring website addresses.
- Location Data: General location information derived from your IP address.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain the Service: To operate and deliver our betting services, process your transactions, and manage your account.
To Improve Our Service: To understand how you use our Service, diagnose technical problems, and develop new features and functionalities.
To Personalize Your Experience: To tailor our Service to your preferences and provide you with relevant content and offers.
For Security and Fraud Prevention: To protect our Service and users from fraud, unauthorized access, and other illegal activities. This includes verifying your identity and monitoring for suspicious behavior.
For Communication: To send you important updates, promotional offers, and customer support messages. You can opt out of marketing communications at any time.
For Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes, such as anti-money laundering (AML) and know-your-customer (KYC) requirements.
For Analytics and Research: To perform data analysis, research, and statistical analysis to improve our business operations and marketing efforts.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, marketing, and customer support.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Data Protection Rights
Depending on your jurisdiction, you may have the following data protection rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By phone number: [+91 7489155870]